Lead capture: every lead in one place, from forms, texts, DMs and calls
Lead capture breaks when messages from Instagram, SMS and web forms land in different places and get read late. Sikorre puts them in one list.
Leads arrive through several channels and nobody checks all of them
The form goes to email, the DM stays in Instagram and calls don't get written down.
- 01
The Instagram message nobody opened
The DM sits in Instagram, where one person checks it between other things. By the time someone reads it, the buyer already wrote to three others.
- 02
The form that lands in email
It arrives as one more email, under the invoices and the newsletters, and gets read when someone has time.
- 03
The call that ended with nothing written down
Someone called, asked a price, hung up. No name, no number saved, no note.
- 04
Nobody knows how many leads came in
Ask how many people wrote this week and the answer is a guess.
- 05
What capturing leads won't do
Putting every lead in one place doesn't make a weak offer sell, and it doesn't answer for you. It makes sure the lead exists somewhere you can find it. Replying fast and following up are the next jobs, and they're separate ones.
How lead capture puts every lead in one place
What happens to each lead from the moment it arrives.
- 01
Every channel connects to the same list
Form, SMS, Instagram, Facebook, the call. Each entry routes into the same list instead of its own app.
- 02
The lead gets written down on its own
Name, channel, what they asked, and when. Captured the second it comes in, without anyone retyping it.
- 03
Nothing waits on who opened the app
The lead lands whether or not the person who checks Instagram is working today.
- 04
You see the count
How many came in, from where, this week.
- 05
The lead is ready for a reply
Once it's captured and in order, it hands off to the system that replies and the one that follows up.
- 06
The contact stays in one list
The contact lives in one list you own, not scattered across apps you have to remember to open.
Once the lead is in the list, the CRM is where you track it. See how CRM automation works.
FOLLOW THE PROCESS
Step 3 of 7
Every lead now lands in one place. That only matters if someone answers before the buyer writes to the next business on their list.
See Automated customer serviceHow we do it
Every lead lands in the same place, no matter where it came from.
Website forms
Your site's form sends the details straight to the CRM. Nobody copies them by hand.
Meta Lead Ads
When someone fills out the form in a Facebook or Instagram ad, they show up in the CRM within seconds.
Google Ads and Local Services
Calls and forms from your Google ads come in the same way.
Source tagging
Every contact arrives tagged with where it came from, so you know which channel actually brings work.
Where your leads come from, and how they reach one list
An ad on Meta, the form on your site, a DM or a call all go into the same list. Each of these is a place a customer tries to reach you, and every one gets captured the same way.
Web form
The contact form on your site, routed straight into the list instead of into an email nobody reads twice.
SMS
The number people actually text. The message gets logged, not buried in the inbox.
Instagram and Facebook
The DM and the comment that today live only inside the app. Pulled out and saved with the rest.
Calls and walk-ins
The lead that came by phone or in person, written down on the spot so it stops disappearing when the day ends.
How many messages go unanswered today?
There's no clean outside study on this and we aren't going to invent a number. Here's what we see when we open the accounts of real businesses.
- Several channels
In the businesses we work with, leads come in through several channels at once, usually some mix of a web form, Instagram, Facebook and the phone. Each one lives in its own app, and rarely does one person check them all. The lead gets lost when there's no one place for it to land.
Sikorre, from working with real businesses
Who it's for
- Clinics and dental offices
- Beauty salons and spas
- Gyms and studios
- Real estate and rentals
- Repair and home services
- Stores that sell by DM
What changes with lead capture
- Every lead in one list, whatever channel it came through
- The Instagram DM stops depending on who opens the app
- A real count of how many people wrote this week
- The call and the walk-in written down before they vanish
- A captured lead ready to hand to the reply and the follow-up
Questions & answers
What people ask before they trust one place with every lead.
What is lead capture, in plain terms?
It's getting a stranger to raise their hand: fill a form, send a message, make a call. This page is about the capture part, making sure that raised hand lands somewhere you'll actually see it, instead of getting lost between apps.
What is the difference between this and answering fast?
Capturing is making sure the lead exists in one place. Answering fast is what happens next. You can't reply quickly to a message you never saw. This is the step before that one.
Where do the leads get collected?
Into one list you own. The form, SMS, Instagram, Facebook and the calls route into the same place, instead of each staying in its own app.
Do I have to change how customers contact me?
No. People keep writing where they already write. What changes is that all of it lands in one place instead of five, so nothing depends on who opened which app.
Does this get me more leads, or just organize the ones I have?
First it stops the ones you already get from leaking, which is usually the faster win. On its own it doesn't bring new customers; your Google profile, your website or an ad does. Bringing in new ones through ads is a separate service, and it feeds into the same list, where every person who writes gets logged with their name and what they asked, so you can reply and follow up.
What about the leads I already lost?
The ones with no name or number saved are gone; there's nothing to recover. That's exactly the leak this closes going forward.
Does this replace my salesperson?
No. It makes sure the lead reaches your salesperson at all, in one place, instead of sitting unread.
Does the system qualify the lead before handing it to me?
Here it gets logged with name, channel and what they asked. The qualifying questions are asked by the reply system, which is the next step. It's explained on our instant lead response page.
Is this an AI sales assistant?
Not on its own. Lead capture makes sure every lead is written down in one list. The AI sales assistant is the reply and qualifying step that comes next, and it works on top of this list.
Tell us how customers contact you today
We show you the channel where leads get lost.