Someone asks your price on a Sunday at 6 a.m. and your AI agent for sales and support answers in ten seconds
Not a menu of buttons. An agent trained on your prices, hours, services and policies, reading full sentences and pulling in a person the moment the conversation stops being routine.
Nobody on your payroll is awake at 6 a.m. on a Sunday.
Here is what fills that gap today.
The message that waits until Monday
It came in Saturday night. It gets read at nine on Monday, after the person already wrote to three other places.
The same four questions, typed by hand
Price, hours, address, availability. Somebody on your team retypes them dozens of times a week.
The button menu that gets abandoned
Press 1 for hours, press 2 for prices. The customer's actual question was not on the list, so they left.
The real conversation stuck behind the easy ones
The person ready to buy waits while your team clears a queue of people asking what time you open.
How the agent reads a message and what it does with it
Five steps, from a raw sentence to a person who knows what happens next.
- 01
Reads plain language
Someone writes 'do you open tomorrow and how much is the small one'. The agent handles both questions in one message, with no keywords.
- 02
Answers with your data
It pulls from your price list, hours, services and policies, loaded during setup, not from a general model's guess.
- 03
Asks what it still needs
It asks the two or three follow-up questions that separate a browser from a prospect ready to buy.
- 04
Moves the conversation forward
It offers a time, sends the link, or lines up the next step so the thread does not go cold.
- 05
Brings in a person
The handoff happens inside the same chat. Your team sees everything already said, so the customer never repeats themselves.
What the agent is built on, and where it stops
Four things decide whether an agent works for a real business or just types politely.
Trained on your business
Your prices, services, hours and policies go in during setup. When something changes, we change it there, and every channel says the same thing that day.
Hybrid by design
The agent covers routine volume. A person covers judgment. The handoff is a feature we build in on day one, not a patch for when it fails.
One agent, three channels
WhatsApp, the chat on your site and Instagram run on the same brain, so nobody gets a better answer for picking the right app.
Where it stops, honestly
The agent does not read tone or emotional intent well. It will not close a sale that needs a person to sense hesitation, and it should not be trusted with judgment. That is why a human sits behind it, and why we would rather it say 'let me get someone' than guess.
Why this starts on WhatsApp
Not a guess about where your customers already are.
WhatsApp reaches 92.2% of Colombia's online population. That is why an agent built for sales and support lives there first, in the app people already have open, instead of a separate one they would have to download.
DataReportal, Digital 2026: ColombiaFor 33.7% of those users WhatsApp is their favorite platform of all, ahead of every social network. A message there gets treated like a message from a person, not like an ad.
DataReportal, Digital 2026: ColombiaWhere the chat never stops
- Restaurants and hospitality
- Tourism and travel agencies
- Shops and retail
- Utilities and public paperwork
- Education and online courses
- Health and wellness
What a normal day looks like with the agent running
- Saturday night questions are answered Saturday night, with no night shift on payroll
- Your team stops retyping prices, hours and availability
- Conversations arrive already qualified, with the basics already asked
- WhatsApp, web chat and Instagram give the same answer on the same day
- The chats that need a person reach one, with the whole thread attached
Questions & answers
What owners ask before switching an agent on.
What is an AI agent, exactly?
Software that reads a customer's message in plain language, works out what they are asking, and answers using your business's own prices, services, hours and policies instead of a fixed script.
How is this different from a regular chatbot?
A regular chatbot follows a menu of buttons or fixed keywords, and dies the moment someone types a question that is not on the list. The agent reads full sentences, holds the thread, and hands off to a person instead of looping.
Is it trained on my business's information?
Yes. Setup loads your prices, services, hours and policies. When something changes we update it in one place and every channel reflects it.
When does it hand off to a human?
Whenever a conversation needs judgment, a decision, or turns into something the agent should not carry alone. The handoff happens inside the same conversation, with the full history visible to your team.
What channels does it work on?
WhatsApp, the chat on your website and Instagram, all running on the same trained agent.
Can it sell and take payments?
It can walk a customer through pricing, availability and next steps and move the conversation toward a sale or a booking. Payment handling depends on how your business is set up; we review that case by case.
What happens if it does not know an answer?
It says so and passes the conversation to your team instead of guessing. A wrong answer costs more than 'let me get someone who can help.'
How long does it take to set up?
It depends on how organized your prices, hours and policies already are. Message us for a free audit and we will give you a real timeline for your case.
Can it serve customers in the United States, in Spanish?
Yes. Sikorre works remotely with businesses in the United States, and the agent answers in Spanish for Spanish-speaking customers with the same accuracy as any other language it is set up for.
Ready to stop answering the same four questions?
Send us the questions you get most and we will tell you which ones an agent can take off your hands and which ones still need you.